Patient Advocacy

The members of Bayhealth’s Patient Advocate Department serve as advocates for our patients.  We provide information and support to patients and visitors, coordinate special requests and assist with patient concerns and issues.  Put simply, we are here to serve the needs of our patients.

Being a good patient does not mean being a silent one.  If you have any questions, problems, safety concerns or unmet needs, please let us know so we can address them right away.  If you would like more information about the “Patient Rights and Responsibilities” or would like information about Bayhealth’s complaint and/or grievance process, please contact us at one of the numbers below.

Bayhealth Kent Campus Patient Advocate Department
302-744-7085 

Bayhealth Sussex Campus Patient Advocate Department
302-430-5126

Programs and Services

Aromatherapy
Notary Services
Books and Magazines
Patient Care Support
Lay Caregiver Program
Patient Centered Visitation
CaringBridge Website Access
Patient Journal
Caring Touch Massage
Pet Therapy
Medical Records Review
Puzzle Books
Music CD's
Therapeutic Distraction/White Noise

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